Pillar Innovations

Fiber Optic Technician - Morgantown, WV

Job Locations US-WV-Morgantown | US-PA-Washington | US-WV-Fairmont | US-WV-Clarksburg | US-WV-Kingwood | US-PA-Waynesburg
Employment Type
Regular Full-Time


 Pillar Innovations, LLC is a progressive engineering services company that takes pride in being on the cutting edge of technology. Pillar Innovations offers a diverse product portfolio to fulfill the needs of the energy, mining, environmental and manufacturing sectors. Additionally, it provides services ranging from custom software packages to belt splice monitoring and wireless communications. Regardless of the need, Pillar Innovations is there to provide the safety, communication, and automation systems that industrial customers need to succeed. Pillar Innovations is a rapidly-growing company that offers a fun and challenging work environment with a wealth of opportunities for professional growth.   Pillar Innovations offers competitive wages commensurate with experience, outstanding medical, dental and vision benefits, short-term and long- term disability, life insurance, 401k, paid holidays and paid time off.

Pillar Innovations is now accepting applications for a full-time Fiber Optic Technician.  The Fiber Optic Technician will be responsible for terminating, splicing, documenting and testing fiber optic cables with an end goal of providing maximum operating efficiency. This position will also be responsible for customer premise installations, including racking, cabling, bonding, and grounding.

This Fiber Optic Technician position requires a flexible work schedule that includes extended hours, travel and regular overnight and out-of-town stay and night-shift and after-hour calls for service and repair 

The Fiber Optic Technician will work out of the Pillar Innovations Division located in Morgantown, WV. 


  • Terminate, splice, document and test fiber optic cables
  • Responsible for customer premise installations, including racking, cabling, bonding, and grounding 
  • Coordinate fiber activities with other Aerial Communications Linemen and other trades and departments as necessary
  • Perform ring cuts on live fiber without affecting existing services
  • Perform fiber tests with OTDRs, light source and meters
  • Provides accurate equipment location, splicing and terminating records for the fiber database
  • Builds bays, racking, jumper ducts and other network elements needed for the installing of fiber optic equipment and patch and panels
  • Monitor, communicate and perform corrective actions to fix problems affecting any fiber or fiber related equipment
  • Install demarcation enclosures, switches and other telecom equipment
  • Support new business development and customer service by being available and responsive to internal and external customers and for new business inquiries
  • Provide detailed paperwork and documentation to ensure accurate record-keeping, billing and inventory


  • Working knowledge of fiber optics and networking
  • Ability to work under minimal supervision, within broad guidelines of procedures and goals, able to apply technical expertise to a variety of situations, evaluating problems and implementing the best solutions
  • Ability to differentiate color codes, as well as read and understand manufacturer’s manuals for operating and repairing of electronic equipment and components
  • Proficient in the operation of all related fiber tools and equipment
  • Experience with bucket trucks and safety procedures
  • Willing and able to work a flexible schedule that includes extended hours, travel, regular overnight and out-of-town stay, occasional night-shifts and after hour calls for service and repair
  • Ability to communicate effectively (verbal and written) and maintain a high level of customer service and to represent Pillar Innovations in a professional, competent and courteous manner
  • Must possess a working knowledge of personal computers and software packages such as Microsoft Word and Excel
  • Must be dependable; trustworthy; and possess a positive and productive attitude
  • Must be able to work well with co-workers and customers

Preferred Job Qualifications:

  • 2+ years of outside plant fiber splicing and customer premise equipment installation
  • Experience with the following equipment: fusion splicer, mechanical splicer, OTDR, power meters, traffic identifiers, digital multi-meters, cleavers, strippers, buffer tube splitters, cable ring tools, hand tools, toners, rodders, ladders, bucket trucks, etc.
  • Familiar with standards and best practices for premise entry and electronic equipment installation
  • Understanding of the technologies and standards as they apply to the installation of fiber optic networks
  • Working knowledge of design and layout for fiber terminations
  • Possess a good understanding of fiber documentation and have the ability to assist in laying out new fiber circuits
  • Possess good understanding of Direct Current and Alternating Current wiring and operation


Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to: 

  1. Walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb ladders and stairs; crawl; kneel
  2. Climb poles; carry, set-up and extend ladders weighing up to 100 lbs., as well as work with confidence on ladders and utility poles at heights of up to 40 feet
  3. Work indoors and outdoors in all types of weather


Additional Eligibility Qualifications:

  1. Must possess a valid and appropriate state driver’s license prior to employment
  2. This position requires the completion of a thorough pre-employment background check including employment, education SSN verifications, employment references, and pre-employment drug and alcohol screenings. In accordance with our Company Substance Abuse Policy, employees are required to participate in random, post-accident and reasonable suspicion drug and alcohol testing
  3. Visual and aural acuity to operate a variety of standard test and measurement equipment

AAP/EEO Statement 
Pillar Innovations is an Equal Employment Opportunity Employer. We provide opportunities without regard to any protected classes under applicable law.



ADA Statement

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Other Duties

This job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time with or without notice.


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