Pillar Innovations

Pillar Innovations is an Industrial Solutions and Service Company with over 15 years of experience in the Energy, Mining, Manufacturing, Industrial Construction, Aggregate, and Renewables Industries. The Corporate Headquarters are located in Grantsville, MD with several offices throughout the country.

The general role of a Fire and Security Service Technician is to respond to first level support of service requests and field installation such as troubleshooting and repairing cabling systems and equipment. This will include electronic security, access control, and fire alarm systems along with other related electrical systems.

This position must be flexible and willing to travel with occasional overnight stays and work extended hours as needed. The Fire and Security Service Technician will report to the department manager and will work primarily out of their assigned location.

Perks/Benefits

• Comprehensive Benefits
  • Health/Life insurance
  • 401(k) retirement plan
  • Short/Long term disability
  • Paid time off and holidays
• Paid lodging, per diem, and transportation provided for out-of-town work
• Employee focused work environment
  • On-the-job mentoring and training
  • Internal job postings
  • Performance and salary reviews
  • Employee feedback program
• Advancement through defined employee career paths
• Safety-first and drug free work environments
  • Bonuses and incentives for working safely
  • Company provided tools and basic safety equipment
  • PPE allowances with no restrictions on vendors
• Weekly pay with premium pay for Sundays and holidays
• Financial tools/programs to help employees reach financial goals, manage money, get out of debt, and save for the future
• Scholarship opportunities for dependent children

Pillar Innovations is now accepting applications for a Fire and Security Service Technician. 

• Analyze blueprints, schematics and drawings of network, fire, security and/or other related electrical systems
• Install electronic security products such as cameras, NVRS, DVRS, access control, intercoms, gate operators, fire alarm systems, and networks
• Install EMT and rigid conduit
• Inspect electrical, security, fire and networking systems and their components for possible repairs or maintenance
• Install electrical system components as assigned (i.e. panels, audible/visual alarms, pull stations, detectors, switches, cameras, servers, card readers, etc.)
• Prepare written materials to document activities and/or convey information
• Remain detail oriented and methodical when troubleshooting
• Work patiently and maintain positive communication with customers
•  Respond to emergency situations as needed
• Assist in training Technician I’s

Other Duties

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this position.  Duties, responsibilities, and activities may change at any time with or without notice.

• 1-year relevant experience in commercial/industrial electronic security solutions required
• Proficient in 1 or more: fire alarm, video surveillance, or access control in the field
• Valid driver’s license required
• Ability to recognize colors
• Ability to read blueprints
• Ability to use a variety of basic hand and power tools
• Basic knowledge of Fiber Optics preferred
• Willingness to obtain and maintain relevant manufacturer training courses
• Strong verbal and written communication skills with the ability to effectively and professionally communicate with co-workers and customers
• Previous customer service experience preferred
• Must be dependable, trustworthy, and possess a positive and productive attitude
• Possess a working knowledge of computers and servers
• Ability to work independently and with co-workers

Working Conditions

• Walk / use hands to finger, handle or feel objects, tools or controls / reach with hands and arms / climb ladders and stairs / crawl / kneel
• Sit/stand for extended periods of time
• Lift and/or move up to 50 pounds
• Perform duties on-site and underground at industrial locations
• Wear safety equipment: as per OSHA/MSHA requirements including but not limited steel toed and/or metatarsal shoes, hard hat, lanyard, fire retardant, protective eye wear, etc.
• Be safety and customer-focused, without exception

Additional Eligibility Qualifications

This position requires the completion of a thorough background and pre-employment drug and alcohol screening. In accordance with The Company’s Drug and Alcohol policy, employees are required to participate in random, post-accident and reasonable suspicion drug and alcohol testing as requested.

AAP/EEO Statement 
This Company is an Equal Employment Opportunity Employer that provides opportunities without regard to any protected classes under applicable law.

ADA Statement

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.